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How do we connect and really hear each other amid the cacophony of our world? Former BBC journalist, mediator, and executive coach Emily Kasriel and world-leading conflict mediator and psychologist Gabrielle Rifkind have some ideas. They join us to discuss Deep Listening and How to Agree to Disagree, both expert guides for tackling conflict in the modern day, exploring how to empower yourself (even when in fierce disagreement), increase empathy, and foster understanding across divides. Chaired by Alisha Fernandez Miranda.